Customer Testimonials
Love this place. Bernie is wonderful to work with. Made sure I was able to get my oil changed and done on the time I needed.
Always timely, professional and honest. Service is great, never have had a problem.
Always outstanding service! They are efficient, friendy, and work hard to accommodate my busy schedule. I have worked with Bernie for 10 years and he is always making my service needs his top priority.
This was my first time to use Sorg Nissan service department. I was able to get an appointment on the same day I called. The oil change and tire rotation took exactly 30 minutes so I was in and out in no time. Everyone was very friendly and observed covid protocols. It was a good experience and I look forward to more.
Very satisfied. Always courteous and efficient! Able to get right in and no long waits for service. They keep detailed records on the service I have received. Thus, they are current on maintaining my car.
Kelsay in Parts department is excellent to work with. Great customer service and very helpful!
Very helpful people at sorg Nissan made buying a car super easy would highly recommend!!!
From my first initial email contact to final delivery Michaell was willing to answer my questions and did so promptly. I was never pressured into a quick decision. Michaell first introduced the car by having me in the driver’s seat as she explained many of the features. This gave me a chance to know what the car had as far as technology and amenities. When I was ready to close the deal there was no hurry in the process. Michaell again put me in the driver’s seat and went through the features before I drove away. Each step ...
Thank you to the staff at Sorgs. They are very courteous and professional. I would highly recommend them for service or purchasing a vehicle, new or used.
Alex was very attentive to me in helping with the accessories on my new Rogue. Introduced me the service department manager . The whole transaction was seem less.
I have been coming here since I purchased the vehicle 5 years ago. Absolutely the best service department! Thank you, Bernie!
Fast friendly/clean service! Took care of everything in the time promised. Will definitely be back whenever I need anything else fixed or serviced. Thanks
Super accommodating and very friendly service. In and out in the blink of an eye.
My experience yesterday at the Sorg Nissan Dealership here in Warsaw, It was a positive one as always. The service department always provides the very best service any customer could ever ask for. Bernie and his outstanding crew of expert technicians always go above and beyond to ensure customer satisfaction and yesterday’s experience was no different. I strongly recommend Sorg Nissan for the best quality vehicle’s and a service department who will always keep your Nissan purchase looking and running like it just came off the showroom floor. Thanks again to Bernie and his fine crew for a ...
We were happy with our experience buying a car from Sorg Nissan. Our salesperson, Michelle was thoughtful and able to answer all our questions. Thanks to her, it was a simple and painless (fairly) way to buy a new car.
Everyone was helpful and not pushy. Got me in my new vehicle fast.
Great, fast, friendly and sincere service .. was assured I would not be sold a vehicle that they would not sell to their family members.
Oil was changed and back brakes. Didn't take them but 45 min to do this for me.
Very professional said how long it would take and was right on delt with Nissan rears ago still nice people and care about your vehicle
We had a great experience at Nissan Michaell Garro was very nice and informative she let us drive different cars and answered all our questions. we would definitely come back when were ready for a new car
What a nice first visit to Sorg Nissan. Everyone I talked to was very nice and professional. I was pleased with the service, cost of service, and the time it took for the service. I would definately recommend Sorg Nissan to all my friends.
Good service and friendly staff
Knowledgeable Good customer service
We were looking for a newer vehicle, we stopped to look at one and from there on everyone was ver courteous, great people to deal with, we were in and out in about 1 1/2 hrs, drove off in the car we wanted. Great expierence, very happy with the dealership!
I have been dealing with Sorg Nissan since 2012. They have good quality vehicles and there staff is very knowledgeable and helpful. Thank you Josh Gales for helping us .
Bernie was great with keeping me updated and letting me know everything that was happening with my car while he was working on it!
A PLUS DEALER WOULD HIGHLEY RECOMMEND THEM TO ANY ONE LOOKING FOR A NEW CAR OR A NICE USED CAR .WE LOVE OUR NEW ROGUE THE COLOR SOLD THE CAR ALONG WITH ALL THE GREAT FEATURES AGAIN THANK YOU BOB & DEB REAVIS
Had recommended service and new brakes. Worked with me to deliver all work for a fair and competitive price. I continue to have all service performed by this dealer for this reason. Thanks Sorg Nissan employees!
Bernard Koch was very professional courteous and efficient! The facility is always very clean and organized. At checkout Stephanie Heine explained what they had done to my SUV. Also informed me of upcoming services that I may need.
I really appreciated how Michelle and Josh worked with me, my sister, and my mom to help find vehicles that made sense for us. They were very patient, kind, understanding, and very good listeners - I value that deeply.
I had to wait 20 min to be able to check in. The reception lady gave priority to in coming calls. The reception desk is in the middle of the workshop and it was difficult to hear what she was saying. But after that the service was fast and professional. The waiting room was comfortable and with many amenities
Excellent service and very friendly staff. I’m very happy with my new Nissan Rouge.
Was having problems with humming noice at 28-31 mph continually and also in need of oil change & service. Took a few days but they fixed everything as requested! Very pleased with service department! They try to make things right!
My used car purchase from Sorg in Warsaw was an altogether pleasant, positive experience. Alex, Jose and Courtney were knowledgeable, helpful, patient and accommodating. I felt no pressure. The price was fair and (as of day two!) I love my new used Leaf Plus.
Very smooth, no pressure experience! Called and set up an appointment to see a specific vehicle and all was ready upon arrival. Really appreciated the genuinely friendly treatment and interactions.
The service work was great, service is the reason we stay with Nissan in Warsaw Bernard is very good and treats us very good. We trust him with all of are cars
Very please the way Ryan took care of selling us. Professional in dealing and showing us the details of our Nissan. Full tank of gas YES
Very polite and non pushy. I did my research before I went in and was treated with much respect. Team is very helpful even after the sale was completed.
I am still enjoying free oil changes that came with new car purchase. I was expected at the appointment time and work (oil change) began promptly. I was shown the engine air filter and a replacement was suggested. It didn't really need replacement, but I did anyway as I'm expecting some long distance travel soon. With filter and tire rotation, bill came to $37. My receipt included an itemized list of recommended preventive service at next (30k mile) service interval. If I were to authorize it all, my next free oil change would cost about $450.
Due to miscalculation on my part, I was late for my service appointment with my Leaf. They were so understanding and even placed my car on the supercharger so I had enough charge to return home (which is 83 miles away) Thank you to the mechanic who serviced my vehicle today and Bernie for being so efficient even though I totally wrecked his schedule! I will definitely try to get my act together next time!
First time Nissan buyer who is blessed to live where Sorg Nissan came up first in rotation. I was connected to Alex by phone who took time with a few questions and, at our initial meeting, he had everything ready for test drive, etc. Everyone I encountered was friendly and welcoming, knowledgeable and efficient, which made the buying experience a little less anxiety laden! Thank you Alex and Jose for creating a hometown atmosphere for an easy buying experience!
Nicest people at Sorg Nissan and the fairest that we have met have done a lot of business with them and will go back
Oil change was done as expected. One unexpected additional item was the battery terminal was replaced as a courtesy due to corrosion. Did not realize until i reviewed my invoice when I returned home and realized there was no charge. Great customer service!
Sorg Nissan changed my oil and replaced the filter same day I called in. They do a great job of letting you know of anything else needed for maintenance of your car too.
My 3rd visit for service this week. Jan 2021 and They still provide excellent care. They took excellant care of my car. Prices are reasonable compared to other places. And they know how to work on my Nissan...no stupid questions like uh what kind of oil do you want to use for you oil change. I won't be going anywhere else.
The staff was very helpful and very polite. Did not feel pressured when looking into purchasing a new vehicle.
As always..a good experience!
Josh went above and beyond to search for the right vehicle for us and coordinate with the conversion company for transport. The entire process was smooth and greatly appreciated!
Always prompt, waiting area clean, people friendly and helpful.
Great customer service
We were very pleased with the service.
We are always pleased with the service, knowledge and friendliness at Sorg.
I had trouble with my vehicle from another dealership where I purchased the vehicle but sorg Nissan in Warsaw got my vehicle in almost immediately to help figure out the problem. Bernard from the service department was very helpful, kind, and the type of person I would want to work on my vehicle. I will highly recommend and will come to them for all my future repairs.
Gabe was so helpful and knowledgeable about the cars I looked at. Explained the features and walked me through the purchase process. Took the time to set Bluetooth. Thanks
Easily accessible. Good selection of inventory. Nice facility. Alex was not aggressive and was very helpful. We would probably visit them again.
I made an appointment and got in at the time of the appointment. I was greeted in a friendly manner by the service manager. Everything was neat clean done well. The waiting room was in good condition and they supplied pop and water. It couldn't of been a better experience.
I just picked up my new 2015 Nissan Murano Friday. The search for this car in the color/interior I requested proved to be a 'test' for all involved! Due to the persistent, I'm not giving up attitude of Kevin, I now have the car sitting in my garage. Neal is the excellent salesperson who supported me through the waiting period. He is the ultimate 'NON car salesman type ' - someone easy to talk to and totally honest. Dave, who handled the finance end, is also a great guy who made that part easy. All in all, my experience at ...
Alex was friendly, helpful, and knowledgeable. He and Josè made the purchase process easy. This is my 2nd vehicle from Sorg Nissan; both experiences get 2 thumbs up!
Great to excellent! Glad we stopped at Sorg Nissan. Customer Service was much appreciated-our daughter bought a Rogue here a year ago and also experienced great service.
Wonderful service Outstanding quality cars
Toby & Angie, Thanks for everything, Versa was detailed top notch. Trent is very excited and nervous about his first car, it is now in Illinois.
The entire staff was very pleasant to deal with and also very helpful but we did not feel pressured to buy. Highly recommend them for your next auto buying experience. We got a great deal on a brand new car which we typically do not buy brand new. The car is beautiful and we love it!
Oil Change, Tire Rotation: They started right at my appointment time and was finished sooner than I anticipated. Great Friendly service!
